Device Appointments

Step 1

Fill out the Device Agreement Form

Device Agreement form

Step 2

Schedule an Appointment for Chromebook Pick-up or Support

Appointments

step 3

Arrive at Your Scheduled Appointment

school front door

Pathfinder at Dawson Orman (See Map and Directions below.

question mark

Still have questions or need assistance?

support image

Email the technology coordinator or call/text at 502-485-7823

Pathfinder School of Innovation Device Information 


My student needs a Chromebook

Fill out the Pathfinder Device Agreement and Policies Form in Step 1.  This is required and all JCPS assigned devices must be returned in order to receive a device. If you have device from us or a previous school, that will need to be brought to your appointment along with the charger. Make an appointment in Step 2.  

My Student’s Device Needs Repair

If your student’s device needs repair, please make an appointment, at Step 2.

My Student Does Not Have Internet Access

If you do not have access to WIFI or internet access at home, please view the following programs. JCPS no longer offers WIFI hotspots or cellular enabled Chromebooks.  Pathfinder students and families are responsible for their own internet service.  We can only provide WIFI enabled Chromebooks.  Below are some recommended resources:

Unfortunately, we cannot assist you with the above programs.  However, if you are still unable to provide internet services for your Pathfinder student and need further assistance, please reach out via email to the technology coordinator Emily Cockerill or call 485-7823.


Device Support and Pick-Ups

BY APPOINTMENT ONLY 

Device dates and times are on days and times when school is in session BY APPOINTMENT ONLY (see Step 2). If JCPS is Closed or school is not in session, Device Support appointments will as be canceled as well.  Pathfinder families will choose an appointment time to come to school to meet with our technology coordinator.  If you cannot get that to work or need support for an appointment, please email the technology coordinator or call/text 485-7823. 


Device Appointment Location 

Pathfinder School of Innovation

900 S. Floyd St., door #5

Map and Directions

Pick-up Process

  1. Enter Dawson Orman from S. Brook St. or South Floyd St.

  2. Park in the parking lot 

  3. Walk to door #5 

  4. Open the double doors and ring the bell inside.  

  5. State your reason for entry and you will be directed to staff to assist with device pick-up.


Student and Family Loaned Device Responsibilities

Please review with your student the proper care and use of their Chromebooks. If devices are intentionally damaged, repeatedly damaged, or lost, families may be charged a fee for the repair or replacement.  

Proper Care and Use of Loaned Devices

Pathfinder Device Recovery and Restitution Fee Policy

STUDENT SUPPORT AND BEHAVIOR INTERVENTION HANDBOOK, JCPS Student Acceptable Use Policy, Appendix C, Page 43 JCPS Everyone:1 Device Usage Agreement   -   Agreements Translated

Map of Area around School

Dawson Orman school map

Pathfinder Entrance Door #5

Pathfinder Entrance Door

Leaving Pathfinder, What do I do with my Device?

High School Graduates:  When you graduate, please return all borrowed devices and charging cords to Pathfinder.  Returns are accepted Monday - Friday from 7:30-3:30 while school is in session.  Report to door #5, ring the bell, fill out a device return/repair form at the counter and leave the device is the blue device bucket.  A staff member will be at the counter to assist you.

Students Leaving Pathfinder:  If you leave Pathfinder to attend another JCPS school, keep your devices.  They stay with students as long as they are enrolled in a JCPS school.  

If you leave JCPS, move to home school or to another district you must return the borrowed devices and chargers to Pathfinder.  Returns are accepted Monday - Friday from 7:30-3:30 while school is in session.  Report to door #5, ring the bell, fill out a device return/repair form at the counter and leave the device is the blue device bucket.  A staff member will be at the counter to assist you.